Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account Information: Name, email address, and authentication credentials when you create an account (including via Google OAuth)
• Payment Information: Billing details processed securely through our third-party payment processor. We do not store full credit card numbers on our servers
• Usage Data: Information about how you interact with the Service, including features used, generation history, credit consumption, timestamps, and session duration
• Device and Log Data: IP address, browser type and version, operating system, device identifiers, referral URLs, and pages visited
• User Content: Text prompts and reference images you submit for video generation. Generated video outputs are temporarily stored for delivery
• Communications: Correspondence when you contact our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and manage your subscription
• Send transactional communications (account verification, billing receipts, service updates)
• Respond to customer support inquiries
• Monitor and analyze usage trends to improve performance and user experience
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide the Service you have requested
• Legitimate Interests: Improving the Service, fraud detection, and analytics, where such interests are not overridden by your rights
• Consent: Where you have explicitly opted in, such as for marketing communications
• Legal Obligation: Where we are required to process data to comply with applicable laws

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating the Service (e.g., payment processors, hosting providers, analytics platforms) under strict data processing agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Safety: To protect the rights, property, or safety of Happy Horse AI, our users, or the public

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention or legal compliance).

Generated video content is stored temporarily for delivery and may be automatically purged after 30 days of inactivity.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), encrypted storage, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request a machine-readable copy of your data
• Restriction: Request that we restrict processing of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time

8. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at privacy@happyhorseeai.com.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. To exercise these rights, contact us at privacy@happyhorseeai.com.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we will provide notice via email or prominent display on the Service.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@happyhorseeai.com
General Support: support@happyhorseeai.com
Website: https://happyhorseeai.com